The Technology Manager will manage technology networks and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements.
You will also support long term technology based educational programs that enhance the delivery of education services and development of the school community.
IT ManagerKey Responsibilities
Manage the procurement of technology systems.
Lead the technology team in providing service desk support for staff and students with technology based educational programs that enhance the delivery of teaching and learning.
Prepare and manage the technology infrastructure budget and account for technology fixed assets.
Coordinate technology infrastructure and support requirements with academic technology staff, and provide technical support for technology development projects in the school. Work closely with academic technology staff in management and control of teaching software purchases, databases, and configuration control of staff devices.
Provide technical support to regional technology infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.
The Technology Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:
Direct daily maintenance to ensure maximum reliability and minimum service interruption
Manage installation of required updates on infrastructure and client systems
Maintain core services
Recommend and implement changes and system enhancements to improve the network
Set up, install and maintain desktops and laptops in the school
Ensure standard configurations across the deployed systems
Directly and with third party vendors manage the repair and servicing of equipment
To seamlessly connect with the technology infrastructure in the new site, ensure the technology operation in the new site goes well
Ensure all software is properly licensed
Manage the installation and upgrade schedules for educational and business software
Provide technical support for school management, accounting and educational software
Assist the teaching staff in identifying and integrating educational software available
Ensure all LANs and VPNs are secure from both electronic and physical intrusion
Review and maintain a proper level of access and password control
Ensure data integrity through routine database scans
Establish a disaster recovery plan
Guarantee network data is backed up on a daily basis
Work with third party vendors to ensure the printing equipment runs smoothly
Provide technical support as needed
Maintain the school’s inventory of audio/visual equipment
Assist in the installation and setup of equipment as needed
Technology Training and Service Desk Support
Provide training for both educational and business applications as needed
Ensure proper procedures are in place to respond to teaching and admin staff requests in a timely manner
Analyse problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on technology issues
Maintain an inventory of all technology equipment and licenses
Ensure consistent documentation of the operating environment
Develop the annual technology plan and budget with the regional Head of Technology
Evaluate and set standards for hardware and software
Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
Perform general technology related duties as required
Skills, Qualifications and Experience
Have a minimum of 3-5 years technology systems and operations management experience
Minimum 1-3 years experience with technology infrastructure budgets and cost management
Must be able to read, analyse and interpret computer hardware and systems management technical manuals and procedures
Strong personal skills to communicate directly with end users in sometimes tense situations
We're seeking an experienced CRM Consultant with a focus on MIcrosoft technologies for our manufacturing client.
Your contributions will enhance operational efficiency and enable data-driven decision-making. Apply today!
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