Global E-commerce Manager

Our client is looking for a Global E-commerce Manager with significant experience in the Retail industry. This role offers an opportunity to define and implement global e-commerce strategies, oversee operations and services and lead a dedicated team. The candidate will be responsible for delivering a customer journey, from advertising and traffic generation to user experience and commercial setting, through to operations, logistics, customer service and loyalty.

Our client is looking for a Global E-commerce Manager with significant experience in the Retail industry. This role offers an opportunity to define and implement global e-commerce strategies, oversee operations and services and lead a dedicated team.
The candidate will be responsible for delivering a customer journey, from advertising and traffic generation to user experience and commercial setting, through to operations, logistics, customer service and loyalty.

Requirements:

• Proficiency in English (at least B2) as MUST HAVE;
• Location: Veneto;
• Excellent project management skills with the ability to multi-task;
• Proficiency in analysing and synthesising data;

Responsibilities:

• Define the global strategy for e-commerce capabilities, including operations, services and online merchandising;
• Oversee P&L respect and perform business analysis to identify opportunities for growth;
• Create and own the business plan to expand e-commerce footprint in existing and new countries;
• Lead the e-commerce team and supervise global e-commerce operations and services quality;
• Define the commercial strategy engaging with all key stakeholders externally and internally;
• Oversee e-commerce operations and increase the quantity/quality of logistic services;
• Manage the shooting of e-commerce pictures for European and Global ecommerce sites;
• Provide business input for performance marketing activities and monitor traffic quality;
• Analyse main KPIs using GA and BI systems and prepare periodical reports for top management;
• Identify business opportunities and key innovations for the website.

Skills to have:

• Entrepreneurial mindset with strong commercial thinking skills;
• Ability to create innovative solutions to problems;
• Experience in leading and supervising teams;
• Strong focus on customer needs and satisfaction;
• Excellent interpersonal skills with ability to build team spirit;
• Adaptable to changing circumstances with interest in new experiences.
  

Ready for an exciting career move? Apply now!